Privacy Policy

The Living Internet

Future-Proof Creator Summit — June 5–7, 2026 | Vancouver, BC

Effective Date: March 17, 2026

1. Who We Are

The Living Internet ("we," "us," or "our") is the organizer of the Future-Proof Creator Summit, a live event taking place June 5–7, 2026 in Vancouver, British Columbia, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase tickets, or communicate with us in connection with the Summit.

For the purposes of applicable data protection law, The Living Internet is the data controller. Ticket Tailor acts as a data processor on our behalf in connection with ticket sales.

2. Information We Collect

We collect the following categories of personal information:

• Contact information: name, email address, and optionally phone number

• Payment information: processed directly by Stripe, Square, or PayPal — we do not store your card details

• Ticket purchase details: ticket tier selected (VIP, General Admission, or Virtual), date and time of purchase

• Communications: any emails or messages you send us

• Website usage data: IP address, browser type, pages visited, and time spent on site (collected via cookies and analytics tools including Google Analytics and Meta Pixel, where enabled)

3. How We Use Your Information

We use your personal information for the following purposes:

• To process your ticket purchase and send confirmation

• To send event-related communications (schedule updates, logistical information, hotel block details)

• To provide access to post-event benefits included with your ticket (Creator Vault, Living Internet Community, 90-Day Creator Sprint)

• To respond to your enquiries and support requests

• To send marketing communications about the Summit and future events — only where you have consented or where permitted by applicable law

• To improve our website and marketing through analytics

• To comply with our legal obligations

4. Legal Basis for Processing (GDPR / CASL)

Where applicable law requires a legal basis for processing your data, we rely on the following:

• Contract: processing necessary to fulfil your ticket purchase and deliver event access

• Legitimate interests: communicating with registered attendees about the event they have purchased

• Consent: for marketing communications and the use of non-essential cookies. You may withdraw consent at any time

We comply with Canada's Anti-Spam Legislation (CASL). Marketing emails will only be sent where express or implied consent has been obtained in accordance with CASL. Every marketing email includes a clear unsubscribe mechanism.

5. Payment Processing

Ticket payments are processed through Ticket Tailor's integrated payment processors: Stripe, Square, and PayPal. We do not receive or store your full payment card details. All payment data is handled in accordance with PCI DSS standards by the relevant processor. Please review the privacy policies of Stripe (stripe.com/privacy), Square (squareup.com/legal/privacy), and PayPal (paypal.com/privacy) as applicable.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Ticket Tailor: as our ticketing platform and data processor

• Stripe, Square, PayPal: as payment processors

• Email service providers: to deliver communications on our behalf

• The Sheraton and Marriott Vancouver: solely to facilitate attendee hotel room blocks, where you have opted to use this service

• Legal or regulatory authorities: where required by law

All third-party service providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.

7. Cookies and Tracking

Our website uses cookies and similar technologies including:

• Essential cookies: required for the site to function (cannot be disabled)

• Analytics cookies: Google Analytics to understand site usage

• Advertising pixels: Meta Pixel and similar tools, where enabled, for ad measurement and retargeting

Where required by applicable law, we will request your consent before placing non-essential cookies. You may manage or withdraw cookie consent at any time through your browser settings or our cookie preference centre.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Attendee records are typically retained for a minimum of seven (7) years for tax and accounting purposes. Marketing consent records are retained for the duration of any marketing relationship plus three (3) years.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access a copy of the personal data we hold about you

• Right to correct inaccurate data

• Right to erasure ("right to be forgotten"), subject to legal retention obligations

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time (where processing is based on consent)

• Right to unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at the address below. We will respond within 30 days. Residents of British Columbia are also entitled to file a complaint with the Office of the Information and Privacy Commissioner for BC (oipc.bc.ca).

10. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

11. International Transfers

The Summit is a Canadian event. Some of our service providers are located outside of Canada, including in the United States. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated to registered attendees by email. The current version is always available on our website. Continued use of our services after any update constitutes acceptance of the revised policy.

13. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal data, please contact:

The Living Internet

Future-Proof Creator Summit

Email: jesse@thelivinginternet.com
Website: thelivinginternet.com

Note: This Privacy Policy is provided for informational purposes. It is recommended that you have this document reviewed by a qualified legal professional familiar with Canadian privacy law (PIPEDA / BC PIPA) and any other applicable jurisdictions before publishing.